Category Archives: Ticker Tape

If I die it will be your fault – Campaign to support Reception Staff

Please support our receptionists.

A Practice Index survey revealed more than 75% of staff suffer daily abuse from patients. With the majority (78%) facing threatening behaviour, racist or sexist abuse from patients, and 83% reporting having called the police for help (Practice Index, 2021). Because of these staggering figures, on the 20th May 2021, the Institute of General Practice Management (IGPM) launched their campaign “If I die it will be your fault” to end all abuse towards general practice staff.

Please see video link to see some of the comments received daily at GP Practices, including ours

 

COVID VACCINATION STATUS

Regarding certificates or evidence about your COVID vaccination status.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available in the NHS app from 17th May 2021, and in some of the other apps that provide you with Patient online services.

The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

If you have not used it before, there is a self-registration process within the app to create an “NHS login” as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

If you already have access/ login details for patient online services, for example “Patient Access”, you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, and the letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans.

ACCESS TO GP APPOINTMENTS

GP ACCESS

It has been reported on the news that from Monday 17 May, doors at GP practices are ‘re-opening’. You will be aware that our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need more time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing.

We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safely, particularly in light of the new Covid variant. Thank you for your continued support.

Online Health Records

There are a number of ways to access your health records online.

Please see below:

Please download either the apple or google apps as appropriate to your phones. You will also be able to access health advice, request repeat prescriptions and book appointments

(please be aware that online booking is switched off until covid restrictions are lifted)

You may also like to create an NHS log In that helps give you access to the apps above and others. NHS LOGIN

More information is available HERE

 

COVID VACCINATIONS

Covid-19 & Flu Vaccinations

Please do check this webpage for latest updates and information on availability of  Covid-19 vaccines in Ealing & Flu vaccines at this practices and local pharmacies.

Covid-19 vaccine

For more information about the Covid-19 vaccine, please visit Coronavirus (COVID-19) vaccine – NHS (www.nhs.uk) or read this leaflet:  Covid-19 Vaccine Guide for Adults

We will be contacting patients when the Covid-19 vaccine is available for them. Due to limited supply of the vaccine, the NHS will initially be targeting the elderly with additional risk factors. Please read this leaflet to explain why you might need to wait: Covid-19 Vaccine: Why do I have to wait Leaflet.

Patients will not receive the vaccine at OLDFIELD FAMILY PRACTICE, but will be booked into a Covid-19 vaccination Centre in Ealing. You will require to have 2 doses of the vaccine which are administered at least 21 days apart. Please read this leaflet to know what to expect after having the vaccine: Covid-19 vaccine: What to expect after vaccine leaflet